Terms of Use

Purshasing from originaldeco.com indicates that you agree and accept the guarantees, terms and conditions without modification.

Design Process
After ordering your sign, our designer will send you an email with our best proposition for typography and the illustration you selected (if any).
If you are not satisfied with the design proposition that we sent, we will make any changes you wish free of charge.
We always wait for your approval before proceeding to production.

Warranty: 100% satisfaction guaranteed or your money back
Our signs typically last for more than 10 years. We have signs that still look great even after 20 years of outdoors exposure. However, because of  the wide range of climates in wich our signs are installed, (exposed to sun vs protected from UV rays, for example) we limit our guarantee against fading and premature deterioration to two years from the date of purchase.
We take great pride in our work and will back our products 100%.

Colors
Because of lighting and other considerations while taking pictures, as well as different display settings on all devices, real life colors may differ slightly.

Shipping
We ship to more than 45 countries in the world:

  • Austria
  • Barbados
  • Belgium
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominica
  • Ecuador
  • Finland
  • France
  • French Guiana
  • Germany
  • Greece
  • Grenada
  • Hong Kong
  • Iceland
  • Ireland
  • Israel
  • Italy
  • Japan
  • Kuwait
  • Liechtenstein
  • Luxembourg
  • Macao
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • Norway
  • Panama
  • Peru
  • Portugal
  • Qatar
  • Saint Lucia
  • Saint Kitts and Nevis
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • United Arab Emirates
  • United Kingdom
  • USA
  • Uruguay
  • Venezuela

Should you come from a Country that has not been listed, please send us an email stating the name and size of your disired product, as well as your country, your city and your zip (postal) code.
We will happily look for any solutions that could enable us to serve you.

Sales tax and Duties
No sales taxes apply outside of Canada.
In Quebec, both the GST (5%) and QST (9.975%) must apply, whereas GST (5%) is the only applicable tax for the rest of Canada. There are usually no duty fees to pay. However, in the unlikely event that duty fees are charged, they are entirely the responsibility of the buyer.

Security

Privacy Policy
Originaldeco.com  is committed to protecting your privacy on the Internet. Originaldeco.com promises that any personal information you share directly will NOT be used outside of normal business operations. Originaldeco.com uses customer information for the sole purpose of processing your order or contacting you if necessary. Originaldeco.com will NEVER sell this information to direct marketers.

Cancellation Policy
Orders can be cancelled before sign production begins with and applicable cancellation fee of up to 80$. However, an order cannot be cancelled if sign production has begun. We usually start production within 24 hours of client approval of the final design.

Policy modification
Terms and conditions may be modified at any time without notice.
It is your responsability to consult our policies for any changes.